RSS Feed/News Stripe and PayPal payments succeed but user upgrade is not applied (“OK, no action”)

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Reputation:

Hello,

I am on XenForo Cloud 2.3.11 and am having trouble with user upgrades. Both Stripe and PayPal payments complete successfully on the processor side, but XenForo never applies the upgrade.

What happens
  • User registers and is approved.
  • User purchases a 1 Year Membership upgrade.
  • Payment succeeds (Stripe Checkout shows paid/complete; PayPal sandbox payment also completes).
  • User is returned to the site and sees: “Thank you for purchasing this upgrade. When the...

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