How to Fix XenForo Not Sending Email Issue

[joostyle]

Hi there, I have such a problem sending emails. SMTP is enabled. Please any solution? Thank you

config.php

$config['enableMail'] = true;

Erroe message :

     Swift_TransportException: Email to [email protected] failed: Expected response code 354 but got code "550", with message "550 5.7.1 Command rejected " src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:383

Stack trace

#0 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(281): Swift_Transport_AbstractSmtpTransport->_assertResponseCode('550 5.7.1 Comma...', Array)
#1 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/EsmtpTransport.php(270): Swift_Transport_AbstractSmtpTransport->executeCommand('DATA
', Array, Array)
#2 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(319): Swift_Transport_EsmtpTransport->executeCommand('DATA
', Array)
#3 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(427): Swift_Transport_AbstractSmtpTransport->_doDataCommand()
#4 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(444): Swift_Transport_AbstractSmtpTransport->_doMailTransaction(Object(Swift_Message), 'forum+4bb9f14b+...', Array, Array)
#5 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(176): Swift_Transport_AbstractSmtpTransport->_sendTo(Object(Swift_Message), 'forum+4bb9f14b+...', Array, Array)
#6 src/XF/Mail/Mailer.php(292): Swift_Transport_AbstractSmtpTransport->send(Object(Swift_Message), Array)
#7 src/XF/Mail/Queue.php(138): XF\Mail\Mailer->send(Object(Swift_Message), Object(Swift_SmtpTransport), Array)
#8 src/XF/Job/MailQueue.php(12): XF\Mail\Queue->run(G)
#9 src/XF/Job/Manager.php(253): XF\Job\MailQueue->run(G)
#10 src/XF/Job/Manager.php(195): XF\Job\Manager->runJobInternal(Array, G)
#11 src/XF/Job/Manager.php(79): XF\Job\Manager->runJobEntry(Array, G)
#12 job.php(42): XF\Job\Manager->runQueue(false, 8)
#13 {main}

Request state

array(4) {
  ["url"] => string(8) "/job.php"
  ["referrer"] => string(46) "https://forum.elektrolab.eu/admin.php?add-ons/"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(0) {
  }
}

 

[UNKNOWN PH]

Hi there, I have such a problem sending emails. SMTP is enabled. Please any solution? Thank you

config.php

$config['enableMail'] = true;

Erroe message :

     Swift_TransportException: Email to [email protected] failed: Expected response code 354 but got code "550", with message "550 5.7.1 Command rejected " src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:383

Stack trace

#0 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(281): Swift_Transport_AbstractSmtpTransport->_assertResponseCode('550 5.7.1 Comma...', Array)
#1 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/EsmtpTransport.php(270): Swift_Transport_AbstractSmtpTransport->executeCommand('DATA
', Array, Array)
#2 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(319): Swift_Transport_EsmtpTransport->executeCommand('DATA
', Array)
#3 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(427): Swift_Transport_AbstractSmtpTransport->_doDataCommand()
#4 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(444): Swift_Transport_AbstractSmtpTransport->_doMailTransaction(Object(Swift_Message), 'forum+4bb9f14b+...', Array, Array)
#5 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(176): Swift_Transport_AbstractSmtpTransport->_sendTo(Object(Swift_Message), 'forum+4bb9f14b+...', Array, Array)
#6 src/XF/Mail/Mailer.php(292): Swift_Transport_AbstractSmtpTransport->send(Object(Swift_Message), Array)
#7 src/XF/Mail/Queue.php(138): XF\Mail\Mailer->send(Object(Swift_Message), Object(Swift_SmtpTransport), Array)
#8 src/XF/Job/MailQueue.php(12): XF\Mail\Queue->run(G)
#9 src/XF/Job/Manager.php(253): XF\Job\MailQueue->run(G)
#10 src/XF/Job/Manager.php(195): XF\Job\Manager->runJobInternal(Array, G)
#11 src/XF/Job/Manager.php(79): XF\Job\Manager->runJobEntry(Array, G)
#12 job.php(42): XF\Job\Manager->runQueue(false, 8)
#13 {main}

Request state

array(4) {
  ["url"] => string(8) "/job.php"
  ["referrer"] => string(46) "https://forum.elektrolab.eu/admin.php?add-ons/"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(0) {
  }
}

joostyleyou can't set it up properly

 

[joostyle]

why not? All settings are done correctly - after consultation with webhosting support. Today I turned off SMTP and chose "PHP sending", it doesn't throw errors anymore, but sending messages is much slower

 

[ENXF NET]

Did you install ? I am using this for my forum

 

[joostyle]

I use domain email "[email protected], the forum is located on the subdomain: https://forum.elektrolab.eu .Because my provider does not support the use of e-mail outside the system - due to spam. But the other settings are the same. I have currently turned off SMTP, errors do not occur, but posting is a bit slower, but it still works. Personally, I see it as a xenforo system error that it cannot work correctly from the SMTP server

 

[ENXF NET]

Are you using vps or hosting?

 

[joostyle]

hosting

 

[ENXF NET]

you should upgrade it to vps or you can say where you buy hosting open gmail, I have been using gmail for 2 years, it's not error

 

[joostyle]

At my provider, VPS is a fairly expensive matter, do you know something cheaper but reliable?

 

[ENXF NET]

@joostyle i don't know ?

 

[HarryPotteR]

Ports may be blocked from your hosting too , ex: I asked my hosting support to unblock the smtp & pop3 email ports for my domain to prevent such kind of inconvenience .

 

[joostyle]

@HarryPotteR

So I haven't tried this, but it's a good idea to call for support on Monday and ask them about such a possibility. Thank you for the idea

 

[HarryPotteR]

Yes,
that is possible , ask them to unblock all the necessary ports: 587 , 995 , 465 , 993 .

 

[joostyle]

@ENXF NET
When I grow up or win a lotto I buy 3 VPS ?

 

[joostyle]

Yep, I'll try it for sure

 

[Millat]

i am facing same problem,
do you getting the solution @ joostyle

 

[prvtzone]

i have a question. @ENXF NET you are using gmail smtp. So gmail limit is 300mails/day . if this possible with smtp to bypass that limit? if my forum get 300+ users per day then will gmail smtp be able to send that much emails or not?

 

[ENXF NET]

@prvtzone Yes, I'm using for 7000 members

 

[prvtzone]

@ENXF NET
Cool i will try.

 

[askub]

if you are using a dedicated server or a vps, try opening the email ports on the firewall once