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Hello,
I currently have an ongoing support ticket that has been open for some time and was never resolved. I have followed up on that ticket multiple times since Sunday, December 28, yet it has now been five days without any response from your support team.
On Tuesday, December 30, I opened a second ticket—something I was hesitant to do, as I prefer not to create duplicate requests for the same issue—solely to ask that someone review the original ticket. I included a direct link for...
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I currently have an ongoing support ticket that has been open for some time and was never resolved. I have followed up on that ticket multiple times since Sunday, December 28, yet it has now been five days without any response from your support team.
On Tuesday, December 30, I opened a second ticket—something I was hesitant to do, as I prefer not to create duplicate requests for the same issue—solely to ask that someone review the original ticket. I included a direct link for...
Read more
Continue reading...