RSS Feed/News Erroneous Conversation notification icons for many users

Status
Not open for further replies.

ENXF NET

Administrator
Staff member
Administrator
Moderator
+Lifetime VIP+
S.V.I.P.S Member
S.V.I.P Member
V.I.P Member
Collaborate
Registered
Joined
Nov 13, 2018
Messages
20,562
Points
823

Reputation:

Hi,
I did search, but I couldn't find any question like mine. I am on the latest build 2.2.15. For some time now some users have been complaining that the Conversation icon is indicating that they have 1 message, and when they click on it they get an error. See image examples below. I hoped it would go away by moving to the latest upgrade... it hasn't.

1715788592023.webp
and when you click on it:
1715788621008.webp

How can I resolve this?
It's for multiple users.

Thanks for any help.

Continue reading...
 
Status
Not open for further replies.
Top