- Joined
- Mar 15, 2023
- Messages
- 94
- Points
- 43
Reputation:
Hello, i get today via email this information from coinbase that they blocked my acc. There is any good alternative from coinbase commerce?
I can not deposit and withdraw… my balance is stuck
I can not deposit and withdraw… my balance is stuck
Code:
Hello,
Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.
Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you sign in to your Coinbase account to send any remaining balance offsite to an external address.
If you are currently enrolled in USD Coin rewards, you may want to wait up to 40 days before withdrawing funds to ensure you have received all eligible reward payouts. You will not be able to access these funds after account closure.
Should you have any questions or need assistance, please let us know and we'll be happy to help.
Code:
know this isn't the ideal experience and I totally understand where you're coming from, . Please know that a variety of factors have been weighed in your case; for security reasons we are unable to elaborate on our internal decision process.
Code:
I understand that this is not what you expected and your frustration is valid. Since its system generated, I won't be able to provide you specific reason on that.Rest assure that a variety of factors have been weighed in your case; for security reasons we are unable to elaborate on our internal decision process. You may still send your balance offsite to an external address. Please know that we do not make these decisions lightly and we regret losing you as a customer.