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On Patreon there is one feature that I find very informative: Welcome Survey and Exit Survey.
After members upgrade their account they receive a survey to ask why they purchased the account upgrade. They can select a reason and add a comment. This gives useful insights about why members are purchasing an account upgrade.
When members with an account upgrade cancel their subscription, they are asked to fill in the reason for cancelling the subscription. They can...
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After members upgrade their account they receive a survey to ask why they purchased the account upgrade. They can select a reason and add a comment. This gives useful insights about why members are purchasing an account upgrade.
When members with an account upgrade cancel their subscription, they are asked to fill in the reason for cancelling the subscription. They can...
Read more
Continue reading...