Updated by: @phcrack
- Fix possible error when using XenForo Enhanced Search and searching with status IDs.
- Add indexes to ticket table to reduce query time when viewing list of tickets.
- Add missing phrase in watched category emails.
- Improve formatting of spam-trigger logs for a user/email when displayed on a ticket.
- Add "Allow images"/"Allow embedded media" ticket permissions. These permissions apply to a user's ticket even after it is posted.
Version 2.6.0
- Fix packaging issue with the previous release.
- Require Standard Library by Xon v1.18.0+.
- Add additional search criteria; assigned/assigner of a ticket.
- Support Search Improvements displaying ticket search terms on the search result page.
- Fix changing status of a ticket did not trigger the search index to be updated.
- Fix XF 2.2.12 compatibility when using a captcha with the ticket system.
- On fresh install, add a route filter to replace tickets/ with support/.
- Rename "Tickets" navigation tab to "Support".
- Remove ticket title from ticket URLs.
- Fix restricting search to a ticket category.
- Fix guests not being able to see their own moderated replies or tickets.
- Fix not being able to convert a guest's ticket to a thread.
- Hide filtering options for guests viewing tickets they've created.
- Allow undeleting ticket messages.
- Harden permission checking around deleted guest tickets.
- If a user is awaiting approval, display any recent tickets they've created on the approval queue.
- Display a user's current user state within a ticket.
- Allow staff users with appropriate permissions to approve / reject users awaiting approval.
- Show a proper error when trying to create knowledge base articles when no categories exist.
- Fix upgrade path from XF1 version of the add-on.
- Fix incorrect phrasing on the batch updating tickets page.
- Support globally watching the ticket queue.
- Support linking a resource item to a ticket category for users that have permission.
- Always notify users watching a ticket for new replies rather than taking into account last read date.
- Improve quick search integration.
- Implement searching within a ticket.
- Implement searching by category.
- Implement searching by status.
- Fix search not searching ticket titles.
- Actually implement inline moderation support for ticket search results.
- Fix incorrect positioning of predefined responses menu when using an RTL language.
- Require Standard Library v1.5.0+, as this implements the template filter replacevalue
- Support 64bit xf_ip.ip_id column.
- Support linking a ticket category to a resource category.
- Add Sort button to ticket priority and status lists.
- Add spam cleaner support.
- Fixes inactive priorities/statuses could be assigned to a ticket on edit.
- Fixes the "Alerts are sent when a ticket transitions to this status" flag was not respected
- Fixes editing a ticket's title to a falsy value.
Tickets 2.3.1a is now available for all licensed customers to download.
Version 2.3.1
- Add support for value pruning for fields that are editable only once.
- Force global namespace for functions which are known to be optimizable to bytecode in php, or known global functions to avoid a current namespace lookup for the function.
- Implement warnings for ticket messages.
- Fix incorrect column definition for match types on ticket fields.
- Fix API missing permission check for setting prefix on a...
- Fix an issue with the previous release zip showing an incorrect version.
- Add support for value pruning for fields that are editable only once.
- Force global namespace for functions which are known to be optimizable to bytecode in php, or known global functions to avoid a current namespace lookup for the function.
- Implement warnings for ticket messages.
- Fix incorrect column definition for match types on ticket fields.
- Fix API missing permission check for setting prefix on a ticket.
- Fix ticket discussion threads would not correctly attach to a ticket. Installer will resync desync'ed ticket/discussion thread pairs.
- Don't show flash message when rerouting the contact form.
- Don't duplicate captcha display when a guest is creating a ticket.